3.14 Coffee | Command Center

Active Promos

Current Order

No items added yet

TOTAL Rp 0

From To

Revenue

Across all stores

Orders

Active Stores -

Revenue Overview

Tender Type Summary

Product Sales

Top Sellers

Customer Loyalty

Inventory Alerts

All Customer Reviews

Reviews Requiring Attention (1-3 Stars)

Cash Settlements

Equipment Service

From To

Revenue

vs previous period

Orders

vs previous period

Avg Ticket Size

vs 7-day avg

Items Sold

Total units

Customer Rating (Google)

Google, GoFood, Grab Food

Store Target

Revenue Overview

Hourly Sales Heatmap

Top Sellers

Revenue by Category

Slow Movers

All Customer Reviews

Reviews Requiring Attention (1-3 Stars)

Delivery Platform Breakdown

Inventory Snapshot

View Full Inventory →

Nearby Competitors

Price Comparison

Competitor Peak Hours

Our Menu Item	Our Price	Their Product Name	Their Price (Rp)	Notes

Stores

	Store Name	Code	Area	Status	Owner	Olsera ID	Manager	Hours	Links	Opened

Store Stock Levels

Ingredient	Category	On Hand	Re-order (days)	Est. Days Remaining	Status	Recommendation

Stocktake History

	Date	Store	Items	Completed By	Status	Adjusted	Reason	PDF

Ingredient	Opening	Inv. Purchased	Xfer Out	To Store	Xfer In	From Store	Closing	Unit	Notes

Reason for edit *

Store

Date

⚠ Confirm the correct store is selected above before entering stock counts.

0 / 0 items counted

Ingredient	Opening	Received	Transfer Out	To Store	Transfer In	From Store	In Use	Remaining	Total	Notes

Additional Items (not in ingredient list)

Spill/Waste Log

Date	Store	Ingredient	Theoretical	Actual	Variance	Spill / Efficiency	Status

Staff Checked In

0

Staff on Leave

0

Attendance Timeline

Store: From: To:

Recipe Management

Menu items, ingredients, costs and margins

Equipment Management

Espresso machines, grinders, fridges and service logs

Users / Roles

Manage users, roles and page access permissions

Connections & Data

POS integrations, Xero, and external services

Database Management

Data objects, backups, and storage management

Store Management

Store details, locations, and operating hours

All Recipes

		Menu Item	Category	Ingredients	Sell Price	Net Rev	Cost	Cost + Spill/Waste	Spill/Waste Allowance	Margin	Cost Mix	Active Promos	Availability	Status	Version

Menu Item Name

Photo

Ingredients

Ingredient	Qty	Unit	Unit Cost	Line Cost

Store Availability

Override — make this item available at specific stores only

All Ingredients

		Name	Olsera Name	Category	Unit	Purchase Unit	Cost / Purchase Unit	Reorder Point

💰 Cost (Effective-Dated)

Total purchase cost (Rp) for this whole order

Effective from Auto-stamps today when cost changes. Backdate to apply retroactively.

Name

Olsera Name

Ingredients Stock

	Ingredient	Category	Unit	Cost / Unit	Last Stocktake	Theoretical Use	Est. Stock on Hand	Re-order (days)	Used In	Stocktake Date

Store

Date Stock Received in Store

Ingredient	Current On Hand	Qty Received	Unit

▼Completed Transfers

	Date	From	To	Items	Transferred By	Status

From Store

To Store

Transfer Date

Ingredient	From Store Stock	Qty to Transfer	Unit

Default Threshold (%)

Spill/waste above this % will trigger a warning alert.

Per-Ingredient Overrides

Ingredient	Threshold %

Import FAR (Excel)

Equipment Register

	Asset	Asset Tag	Type	Brand / Model	Location	Purchase Date	Purchase Price	Status	Cups Produced	Last Service	Cups Since Service	Next Service

Category:

Supplier Directory

	Business Name	Category	Key Contact	Phone	Email	Assigned Purchases	Notes

From To

to

■ Coffee ■ Non-Coffee ■ Pastry ■ Add-ons ■ Value Deals ■ Bundles ■ Negative margin

Top 15 — Margin %

Top 15 — Margin Value

Bottom 5 — Margin %

Bottom 5 — Margin Value

Product Detail

▶Outstanding Cash Transfers

▶Cash Shrinkage

▶Resolved Settlements

to

Store Contribution

Profit & Loss Statement

to

Balance Sheet

Cashflow Statement

▶ Categorised Bank Transactions

CFS Category Rules

Keyword rules override the default account-type category in the cashflow statement. Matched case-insensitively — first matching rule wins.

	Owner Name	Code	Type	NIB	NPWP	Stores

Users / Roles

	User	Email	Role	Page Access	Password	Owner	Main Store	Report Stores	Status

Olsera POS Xero GoFood Firestore Google Maps Email Reports Cart Point of Sale

Olsera POS

Configured

Per-store API keys are used to authenticate with the Olsera monitoring API via the Cloud Function proxy. Credentials are stored in Google Cloud Firestore.

Store API Keys

Each store requires its own Olsera app with unique credentials

Store	App ID	Secret Key	Bearer Token	Token Expiry	Status

Rate Limit: calls / seconds

Regular Scheduled Sync

Frequency:

Active hours: to

Google Reviews: at

Data Sync

Store:

From:

To:

Force

Sync History ▶

Data Validation ▶ (compare transaction counts per store/month against expected)

Transaction Adjustment Rules ▼ (correct tender type misclassifications from Olsera)

Points Burn Derecognition

When Olsera records the tender type below AND loyalty points were fully redeemed (total = Rp 0), reclassify from Cash to Free Cup. Raw Olsera data is preserved.

Olsera tender names to watch:

Delivery Platform Override

When Olsera records EDC or Bank Transfer but the order source identifies a delivery platform (GoFood, GrabFood, ShopeeFood), reclassify to that platform's tender type. Raw Olsera data is preserved.

Saved rules are applied by the server on every Sync Orders. To re-apply them to existing data after changing a rule, use Rebuild Derived under Data Sync above.

Xero Accounting

Not Connected

Client ID

Client Secret

Tenant ID

Rate Limit: calls / seconds

Xero Data Sync

Today: 0 / 1,000 This minute: 0 / 60

Range: to

Cash Reconciliation Rollback

to

Reverts auto-reconciled cash settlements back to pending. Leave dates blank to rollback all.

G GoFood (GoBiz) Merchant API

Checking…

Direct Integration — credentials managed via Firebase Secret Manager (not editable here). Use the Operations → GoFood page to manage menu, promotions, and orders.

Environment: —

App ID: —

Partner ID: —

App Secret: —

Order Relay Secret: —

Outlets configured: —

Google Cloud Firestore

Checking...

Project ID

Region

Database

Mode

Firestore is the primary database for this application. All data is stored in the tables collection with offline persistence enabled for cross-device sync.

Console: console.firebase.google.com → coffee-commandcentre

Documents: — Cache: — Last sync: —

Google Maps

Competitor Scanning + Menu OCR

API Key

Required for Competitor Analysis scan and menu OCR. Enable the Maps JavaScript API, Places API, and Cloud Vision API in your Google Cloud Console.

Rate Limit: calls / seconds

Vision OCR Limit: calls / seconds

Email Reports

Owner

Enable daily report

Send at Jakarta time

Not Configured

Recipients

System Architecture

Database Tables

API Connections

Data Recovery

If Firestore data was accidentally reset to defaults, use this button on the device that still has your correct data to push it back to the cloud.

Derived-Table Rebuild Failures

Logged when a post-sale rebuild of daily revenue/hourly sales/product sales/customers fails right after a sale. The 30-min scheduled sync self-heals these automatically — this list is just visibility into how often it's happening.

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Cloud Backups

Nightly at 02:00 Jakarta — 30-day retention

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Store Launch Comparison

Compare store performance from day 0 — each store's launch date is normalised to the same starting point so you can see how new stores are tracking relative to established ones at the same stage.

Metric

X-axis

View

Stores

Cumulative Revenue Since Launch

Weekly Revenue Run-rate Since Launch

Store Comparison Table

Report Builder

Build a custom report from Command Centre's data — pick rows, columns and values like a pivot table, filter it, then export the result to Excel.

Report Name

Shared (visible to other admins)

Load Saved Report

Available Fields

Pick fields from any source below — combining fields from more than one automatically blends them by Date/Store.

Dimensions

Measures

Report Layout

Rows

Columns

Values

Filters

Result

Show Totals

From To

Revenue basis:

Product Mix: Volume × Margin

Each bubble = one product. X axis: units sold, Y axis: gross margin %, size: net revenue. Stars (top-right) are high-volume high-margin items.

Monthly Revenue

Net revenue (blue) with tax, discount & free-cup deductions to gross

Day of Week Analysis

Average daily net revenue by day of the week

Gross Margin Trend

Overall gross margin % over time — requires recipe costs

Category Margin Trends

Gross margin % per category per month — hover a column for all values

Product & Margin Mix

Unit share by category by month · how product mix shifts are driving margin

▶Product Margin Trends

How each product's gross margin % has changed month by month — sorted by net revenue or margin % based on view

Tax & Charge Settings

Menu prices are inclusive of all taxes and charges. These rates determine the breakdown of net revenue, service charge, and PBJT tax from each sale.

PBJT Tax Rate (%)

Service Charge (%)

From To

Tender Type Breakdown

Tender by Store

▶Transactions

Receipt #	Date/Time	Store	Cashier	Items	Tender	Earned	Redeemed	Discount	Total

From To

Promotion Effectiveness

Promo Code	Type	Description	Uses	Discount Given	Revenue Influenced	Avg Basket	ROI

Discount Share by Promo

Active Promotions

Pricing Recommendations

From To

Selected Period

All Time

Loyalty Transactions

Successful Nudges

Customer Segments

Visit Frequency Distribution

Customer Opportunities

Click a persona to see top opportunities

▶Completed Nudges

Show successful only

▶Loyalty Members

Activity Log

Timestamp	User	Action	Module	Description	Changes

▾ After-Hours Alerts

Night of:

Loading…

Store: | GoFood outlet ID: Sandbox |

Date range: to

GoFood Fees

Used by the Basket Calculator + Orders tab to compute commission and net to merchant

These parameters live on credentials.platforms.delivery.gofood and are shared with the dashboard's delivery-commission calculation. Changes save immediately.

Commission rate

%

Applied to the GoFood selling price (= what the customer pays). Default 20%.

Handling & delivery fee (per order)

Rp

Flat fee charged once per checkout (not per item). Default Rp 1,000.

From To

Active Carts

—

Checked in right now

Cups Sold

—

In selected period

Revenue

—

In selected period

Flagged

—

Shifts over variance threshold, in period

Cart Sales

Products Sold

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Sales by Hour

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Cart Leaderboard

#	Cart	Rider	Region	Cups Sold	Revenue
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Live Cart Map

Cart Status and Details

Cart	Rider	Check-in	Check-out	Cups	Revenue	Variance	Status	Location	Photos	Detail
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Manage Riders

Name

Mobile Number

Name	Phone	Status
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Rider Assignments

Only carts with status "Open" or "Pre-opening" can be assigned — a closed cart won't show up for the rider even if assigned. Don't see the cart you need? Activate it in Store Management first.

Cart	Rider	Phone	Assigned
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Cart Settings

Check-in Window (opens)

Grace Period (minutes)

Variance Threshold (%)

Photos required for check-in/out

No longer enforced — riders check in/out on stock numbers alone and fill in photo tiles (opening stock, start business, restock, closing stock) whenever from their shift dashboard.

▼Recent Shifts

Cart	Rider	Check-in	Check-out	Variance	Status
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▶Rider Motivation Messages

▸ Overtime Rules

Global rule set applied to every staff.

▸ Standard Hours Per Staff

Per-staff OT rate, hours/day, and standard days/week.

▾ Excel Export — Month End Report

Month:

Three-sheet workbook: Summary (audit), By Employee (reconciliation), Detail (per-day entries). Each historical day uses the OT rules + staff schedule that were active on that day.

▾ Leave Requests

Status:

▾ Attendance Records

From: To: Store:

Backfill T&A History to System Logs

One-time operation — writes all historic check-in/out records into the Command Centre system log.

Nudge Configuration

Define personas and their classification rules. Order matters — first match wins. All conditions within a persona must be true (AND logic).

Nudge Settings

Suppress nudged customers for days after last nudge

Customers won't appear in the opportunities table during the suppression period. After it expires they reappear with a prior-nudge badge.

WhatsApp Send Rate Limits

Protects the sender's WhatsApp account from anti-spam flags. When a limit is reached, the WA send buttons grey out until the next slot opens. Defaults err on the conservative side — raise as your account history establishes.

Hourly cap sends / hour

Daily cap sends / day (Jakarta)

Quiet hours to

Shared Appendix Variants

Feedback ask + corporate bundle pitch — appended to certain persona messages

Tokens (substituted at send time): {firstName} {drinkRef} {drinkSuggest} {sinceLine} · Conditional segments: [+drinkRef: text] shown only when drinkRef is non-empty; [-drinkRef: text] shown only when drinkRef is empty. The same grammar applies to the per-persona variants inside each persona card.

Mobile View Configuration

Toggle pages for the mobile tab bar, then configure which elements are visible per page

Total Items

0

Open

0

Blocked

0

Completed

0

Development Lifecycle

Sequenced by dependencies & priority

Filter:

	ID	Type	Title	Priority	Status	Dependencies	Created

Completed (0)

User Feedback

Version History

Version	Date	Type	Changes

Active Promos

Popular

Current Order

Revenue Overview

Tender Type Summary

Product Sales

Top Sellers

Customer Loyalty

Inventory Alerts

All Customer Reviews

Reviews Requiring Attention (1-3 Stars)

Cash Settlements

Equipment Service

Store Target

Revenue Overview

Hourly Sales Heatmap

Top Sellers

Revenue by Category

Slow Movers

All Customer Reviews

Reviews Requiring Attention (1-3 Stars)

Delivery Platform Breakdown

Inventory Snapshot

Add Competitor

Nearby Competitors

Price Comparison

Competitor Peak Hours

Approve Promotion

Log Competitor Prices

Stores

Add Store

Store Stock Levels

Stocktake History

Edit Stocktake

Complete Stocktake

Spill/Waste Log

Attendance Timeline

Recipe Management

Equipment Management

Users / Roles

Connections & Data

Database Management

Store Management

Generate Menu

▼Menu History

All Recipes

▼Recipe Version History

Add Recipe

❄️ Cold Ingredients

Ingredients

Allowed Swap Items

Store Availability

All Ingredients

Add Ingredient

Ingredients Stock

▶Inactive Ingredients

Change History

Stock In

Stock Alerts

▼Completed Transfers

Transfer Stock Between Stores

Add Ingredient

Spill/Waste Thresholds

Per-Ingredient Overrides

Equipment Register

Add Equipment

Log Service

Transfer Equipment

Supplier Directory

Add Supplier

Top 15 — Margin %

Top 15 — Margin Value

Bottom 5 — Margin %

Bottom 5 — Margin Value

Product Detail

▶Outstanding Cash Transfers

▶Cash Shrinkage

▶Resolved Settlements

Confirm Cash Settlement

Write Off as Loss